Consulting & Support

Customer Support

Informed Systems, Inc. provides quality support and service for your business. Our Support Team is committed to helping you get the most out of your software.


Submit a Support Request

The best way to reach the ISI Support Team is via our Support Request Form. After receiving your support request, our support team will respond as soon as possible. The ISI Support Team is available Monday – Friday, from 9:00 am until 5:00 pm (Eastern Time).


Support Documents

We have published documentation here that includes solutions to some common issues that many of our clients encounter (i.e. stuck batches).


Microsoft Business Solutions Customer Source Guide

Included as a benefit of your organization’s service plan for Microsoft Dynamics, CustomerSource is a secure site that allows you to access job-tailored productivity tools including unlimited training courses and self-support resources.


Product Suggestions

The Product Management Team at Microsoft Business Solutions believes that the greatest enhancements to our products are made by our customers – the users. Your suggestions will allow Microsoft Business Solutions to give YOU increased capabilities to realize your full potential. Have a Dynamics GP product suggestion? Submit your suggestions here. Note that you will be required to login to CustomerSource.