Customer Support
Informed Systems, Inc. provides quality support and service for your business onsite, via phone, and by e-mail.
Our Support Team is committed to helping you get the most out of your software.
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Support Documents
We have published documentation here that includes solutions to
some
common issues that many of our
clients encounter (i.e. stuck batches).
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Telephone Support
If you wish to speak with one of our support consultants, please call
610-940-9840. Our support team is available Monday - Friday, from 9:00am until 5:00pm (Eastern Time).
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Fax a Support Request
You may also fax your support request or supporting documentation to 610-940-9841.
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Product Suggestions
The Product Management Team at
Microsoft Business Solutions believes that the greatest
enhancements to our products are made by our customers - the
users. Your suggestions will allow Microsoft Business Solutions
to give YOU increased capabilities to realize your full
potential. Follow this link to submit your
product suggestions to Microsoft Business Solutions.
Note that you will be required to login to CustomerSource.
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Microsoft Business Solutions
CustomerSource Guide
For more in-depth online technical support, customers should
visit
Microsoft Business Solutions CustomerSource. We've included
a
Guide to CustomerSource;
in this guide are instructions on how to use the website and
links to valuable areas within CustomerSource. If you forget
your password you can call 800-456-0025. You can also give us a call, and we
will gladly help you set up a .NET Passport account and get you on your way!
For additional Microsoft Business
Solutions sales needs, please contact Rick DeLello or submit a
Request for Information.
Revised:
June 11, 2004.